Shipping & Delivery

Our Shipment Promise

At Tesa Threads, we believe the excitement of a new outfit begins the moment you click "order." Our logistics team is dedicated to ensuring your curated pieces arrive swiftly, safely, and beautifully packaged—ready for their debut in your wardrobe.

  • Swift & Seamless Shipping: Your style shouldn’t have to wait. Once your order is confirmed, we prioritize dispatch to ensure your Tesa Threads favorites reach you in record time and pristine condition.

  • Track Your Style Journey: Stay informed every step of the way. As soon as your parcel leaves our studio, we’ll provide a tracking number so you can follow its journey straight to your doorstep.

  • Signature Packaging: Every order is handled with care. We use secure, premium packaging designed to protect the delicate fabrics and silhouettes of your western wear, ensuring they arrive "runway ready."

  • Stress-Free Returns & Exchanges: Confidence is key to great style. If your purchase isn’t the perfect fit, our effortless return and exchange policy ensures your shopping experience remains as smooth as our silk.

  • Personalized Support: Need assistance? Our concierge team is ready to help with any shipment queries. We don’t just deliver clothes; we deliver the Tesa Threads experience.

Delivery FAQs

Where can I receive my order? We deliver to your preferred private address (home or office). Please note that we do not deliver to P.O. boxes or physical retail points at this time.

When will my Tesa Threads arrive? Your new wardrobe essentials will be delivered within 3–4 business days across Pakistan.

What are the delivery charges?

  • Free Delivery: On all orders above PKR 5,000.

  • Standard Shipping: A flat fee of PKR 250 applies to orders under PKR 5,000.

Which courier service do you use? We partner with premium courier services based on your location. You will receive an email with specific courier details and a tracking link as soon as your order is dispatched.

What if I am unavailable at the time of delivery? Our courier partner will send an SMS with the total payable amount. If you aren't home, a family member or designated person can receive the parcel on your behalf.